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Customer Service – Email Us:Info@doublewinus.com
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How do I measure my cushion correctly?

To ensure a flawless fit, please measure the length and width of your seating surface at the widest points. For uniquely shaped or tapered cushions (such as trapezoids), record all sides and angles to capture the exact contour. A comprehensive Measuring Guide with step-by-step diagrams is available at checkout for your convenience. If you need assistance, our customer service team is standing by to help you achieve the perfect, tailored result.

Custom cushions typically take 2-3 weeks to handcraft in our factory, plus shipping time (3-5 business days viaFedExuPS). Rush orders may be available for an additionalfee – contact us to check curent production schedules.

We stand behind our work with a Perfect Fit Promise. If your cushion doesn’t fit due to our error, we’ll remake it for free. Please double-check your measurements before ordering, as custom-made cushions cannot be returned if made to your specifications.

You can add non-slip ties to secure your cushion to furniture, non-slip bottom material for extra stability, and piping (welting) around the edges for a polished, finished look. All these features can be selected during the ordering process and may have a small additional cost.

Absolutely! We specialize in custom shapes including trapezoids, circles, rounded corners, L-shapes, and more. Just provide us with detailed measurements and a sketch or photo, and we’ll create a cushion that fits perfectly. Complex shapes may require a small additional fee.

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